![]() We had to manually input a lot of the data and it took over an hour to coordinate with dispatch going back and forth running numbers. Kudos to the ops agent and dispatcher for making it happen. A Captain and I did manage to get the one flight put together on Christmas night and got people home. I personally spent over two hours trying to get ahold of anyone in the company last night after midnight. Phone lines are overwhelmed for both passenger and crews. Crews are stranded in the airports with the passengers, volunteering to take the passengers in the parked planes but the software won't accept it. Their antiquated software system has completely fried. Anyway, here's some insight for those wondering if this massive round of SWA cancellations is really all due to weather and staffing issues. ![]() I'm not including his name or the photos he shared of packed SWA employee rooms at the airports over the past couple of days (in case his post comes back to bite him with the company-even though he's stating facts.) He also posted a screenshot of a fellow pilot on hold with SWA Scheduling for over 22 hours. My friend's husband is a pilot with Southwest. That opening paragraph started with, "My friend's husband is a pilot with Southwest." One version of the copypasta post shared by several users began with an introduction paragraph that was followed by the main three paragraphs. We found another user who reposted the viral message who had edited the post to say, "Sorry, y'all but I will not say who my source is." "From a travel group," another post said. ![]() "Copied from another group I'm a part of," one user posted. The viral Facebook post that was said to have come from a Southwest Airlines pilot began with several different introductions, depending on who shared it. ![]() If any of our users locate helpful information about the origins of this viral post, which might be hidden away in a private Facebook group that's inaccessible to the public, feel free to contact us and include links and screenshots. Rather, it simply meant we hadn't yet uncovered data to support the claim that says a pilot penned the message. This doesn't mean that a pilot didn't write the post. Rather, the question was if the Facebook post truly was originally written by a pilot for the company.Īs of this writing, we hadn't yet found evidence that the three paragraphs were written by one of the company's pilots. We know from the thousands of reported canceled flights that this was true. The question here with this fact check was not whether Southwest Airlines was having major issues following the winter storm. airlines were impacted with canceled flights, but that only Southwest Airlines was having significant difficulties in attempting to recover by Dec. The Associated Press (AP) reported that major U.S. with snow, as many travelers were trying to visit family and friends for the Christmas holiday. The post was shared by users following a winter storm that pummeled the U.S. Southwest Airlines has imploded," the beginning of the purported pilot's post read. 26, 2022, Facebook users began to copy and paste three paragraphs that users claimed were written by a pilot for Southwest Airlines.
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